Consumer Cellular Customer Service Reviews
Consumer cellular has an average consumer rating of 1 stars from 79 reviews. The latest review motorola phone was posted on sep 9, 2021.
Lastly, consumer cellular reviews are mostly negative, the majority of them highlighting poor customer service.
Consumer cellular customer service reviews. Consumer cellular reviews first appeared on complaints board on jul 15, 2010. So, i paid for 16 days of. I cancelled the account 7/15;
Customer service is the best ever, no dropped calls, they have never raised our very reasonable price, i bought a new apple phone through them and paid it off over a year on my service invoice. Oh and just so you know, they tell their employees customer service doesn't mean customer satisfaction. The customer service representatives were always helpful, but wait times sometimes exceeded 30 minutes.
Consumer cellular has two options for customer service: Consumer cellular was first mentioned on pissedconsumer on jul 04, 2010 and since then this brand received 1439 reviews. I have to switch to new 4g service on my simple flip phone.
Recent recommendations regarding this business are as follows: Consumer cellular has resolved 5 complaints. The amount owed currently is $34.47.
They also have a user friendly. We are in the chicago area, retired and have been with consumer cellular for years. I've never before had to be on hold over 30 minutes to get to speak with a representative, but if this is the new normal for consumer cellular, it is very.
The overall rating of the company is 1.9 and consumers are mostly dissatisfied. A free inside look at company reviews and salaries posted anonymously by employees. The other half of the time, customer service is less than helpful and sometimes shaming if you are not tech savvy.
Subscribers receive nationwide coverage on the nation's largest wireless networks, reaching 99% of the u.s. Customers do not have access to flexible plans. After spending a considerable amount of time on the phone with consumer cellular the grandpad was finally connected;
In both cases, the reps should be patient and understanding. It is the customer’s responsibility to pay for service through the date of cancellation. The signal was poor so i returned the unit on the same day to target.
The company is a leading provider of wireless solutions to users age 50+, and has been an approved aarp provider for more than 10 years. Consumer cellular gives outstanding customer service, and users can rely on its network, powered by at&t. You can request a callback to avoid staying on hold.
Consumer cellular provides terrible customer service! Horrible experience working with cellular and their partner, target, to get it activated and my contacts moved from old phone to new phone. Training team are super nice.
I bought a grandpad for my parents on 2/6/20. As for customer service, about half the time customer service is excellent. Do not purchase from them, cheap but no service, never.
The latest complaint everything about them was resolved on aug 06, 2013. Great coverage and support is provided by consumer cellular, but their choice of plans is a little different. This covers service, up to the date of cancellation.
So there you have it, that's consumer cellular in a nutshell. 290 reviews from consumer cellular employees about working as a customer service representative at consumer cellular. On 3/12/20 i received a bill from consumer cellular in the amount of $46.54.
Revdex.com complaint id [redacted] [redacted] (customer # [redacted] )dear revdex.com,thank you for contacting us regarding this complaint and allowing the opportunity to respond [redacted] ’s account was cancelled upon request on 4/30/consumer cellular bills in arrears for monthly service and usage, so there is always a final bill for. After years of being with the mainstream carriers cc has been a breath of fresh air. You can chat online or call a representative over the phone.
Sometimes we get free donuts and merch. Consumer cellular ranks 216 of 1711 in telecommunications category. The pros are it’s an easy job to get, no experience or interview required.